Managed Service Providers (MSPs) Provide universal support for a company’s IT. This includes managing their licenses, helping with support and equipment, and most importantly working with them to create a long-term strategy and benchmark.
Often companies use MSP’S because they either don’t have the time or capacity to manage that part of their business in-house. In that way, the MSP becomes an extension of your organisation and are really your IT department, just out of house.
In our case, that’s in the form of Managed IT Support, meaning that we take care of the day-to-day running of your IT infrastructure through managed IT services such as cyber security or cloud support, for example. Often, we’ll provide that service remotely, though, for companies with a greater demand, we provide on-site support through an engineer.
So, what does working with an MSP look like? Most MSPs work proactively to improve your IT and will do so on a contract basis, typically monthly or quarterly. Some MSP will charge a flat fee per user, while others will charge according to the size of the organisation. MSPs tend to work more with SMEs because it’s a more affordable way to get IT expertise, though larger companies will use managed IT support as a bolt-on to in-house teams.
The overall service differs from company to company. As any Managed IT Service Provider worth their salt will tell you, prevention is better than cure – certainly in the modern business environment where disruptions tend to be costly and time-consuming.
So, instead of waiting for something to go wrong before we fix it, at Nutbourne we prefer to make small changes little and often. We do that by initially auditing your IT infrastructure and benchmarking it against industry standards – and then developing a roadmap to meet and surpass those benchmarks over a set period.
That means that you get a better quality of Managed IT Support because it is tailored to your organisation and where it wants to go – meaning your IT strategy and infrastructure can scale with your business as required. And because you are making small and continuous changes, your exposure to risk, costly fixes, and expensive overhauls is reduced – meaning that unexpected outlays and disruptions are less likely.
For SMEs, that peace of mind is invaluable. It means that you can concentrate on doing what you do best, secure in the knowledge that your IT infrastructure protects you from risk. Moreover, it means that your IT can support company growth, drive value, and enhance efficiency – all of which are essential to thrive in the modern business world.
For more information on our Managed IT Services, visit Nutbourne.com