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Building a rapport

Posted on 28/09/17 by Tom Holmes

Getting to know your team and encouraging them to build relationships with one another is important to the growth and success of your organisation. It’s the final piece of the team-building jigsaw alongside integration and mentoring.

Building a rapport between you and your staff, and encouraging bonds between employees reaps great rewards for the company. It helps to build mutual trust, creates friendship and an affinity with the company.

In most organisations, you have groups of people that wouldn’t naturally socialise with one another and you have those that don’t enjoy socialising frequently, but that doesn’t necessarily mean they can build a rapport says Nutbourne’s Marcus Evans.

“Not everyone needs to engage socially. You have an older generation of employees that have families and commitments outside of work. They may go to staff events once a quarter or once every two months, which is absolutely fine.

“By contrast, you have the younger guys that like to go out every week and who want to party and that’s absolutely fine too. The key is to strike a balance. You need to get the younger people and older people to integrate.”

By way of example, Nutbourne hosted a karaoke event during which everyone had to sing a song. It worked well, Marcus says because everyone had fun; they were out of their comfort zone, but laughing and enjoying themselves.

“That’s what matters,” Marcus adds. “Where you have engagement you build a rapport and a spirit which is extremely valuable. Everyone that attended that event thanked the company because we had such good fun because it was hilarious.”

“Sometimes you have to try to get people to bond, which can be tricky. To an extent, you have to rely on the fact that you have employed the right people and that they get on with their team and that they like their seniors.

“Ultimately, you need to make sure people know and feel that they cared for. To do that you need to engage with them, talk to them and include them at every step of the company’s evolution.

“You can only do that by leading from the front.”    

Posted in Business

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