Get Help
Our Support Team know how important your device is to you and we are excited to get you moving again. Please follow the steps below to connect us.
Remote Support
Follow these three simple steps, to get us connected:
Download
Click the download button below that matches your operating system (Windows or Mac).
Open
Once you’ve clicked the Download button, your web browser may prompt you to “Keep” the file, please do so. Once the download has completed, please open/run the file downloaded.
Example:
Share
Once the file is downloaded & opened, it will start the remote support tool. You will be presented with a 9 digit code, please share this with your support technician, so that they can connect to your computer.
Example:
