Our Team at Nutbourne
Nutbourne wouldn’t be what it is without its hard working, efficient and above all friendly team. They are the backbone of the business and we are deeply in-debt for their support and help. Find out more about each member of the Nutbourne family below.
PATRICK BURGESS - Co-Founder & Technical Director
Patrick co-founded Nutbourne Ltd with the simple aim of bringing high quality service and support to an IT sector which has become flooded with companies who assume that “just enough” will do. With years of experience streamlining varied companies’ IT systems across Europe, he passionately believes in the value of high quality service at a reasonable cost. Patrick is an active Professional Member of the British Computer Society to drive standards forward within the IT industry. If he was a superhero Patrick says he’d have the ability to control time, which is no surprise given his super busy schedule!
MARCUS EVANS - Co-Founder & Managing Director
With a solid background in Office Relocation and Building Fit Out Marcus brought a different angle to bear when co-founding Nutbourne Ltd. His aim is to modify the regimented project management and design creativity of office relocation to account for new trends in IT, the integration of other services and staffing happiness, which ultimately saves companies both time and money. Alongside his work with Nutbourne Marcus is a member of the IOD young Directors committee and works with numerous other societies and organisations across the UK. In his spare time Marcus says he enjoys writing bad literature and he has also appeared on a TV quiz show.
PAUL GROGAN - IT Solutions Architect
PRASAN PRABHAKARAN - Service Delivery Manager
Prasan is the newest member of the Nutbourne Management Team. He brings to the company extensive experience in both management and technical knowledge. Has a bachelor’s degree in commerce and has over 15+ years of work experience in inbound/outbound customer service and technical support environments combined with over 10 years of experience in team management. He has spent the last 6 years specialising in IT service delivery, has completed the ITIL Foundation certification and is currently pursuing IT operations management training. In his previous role he worked for an MSP, where he was coaching developing and mentoring a team of service desk analysts and engineers to achieve service excellence by meeting team and company goals.
ROSS JONES - Client Engagement Manager
Using his background in Customer Service, Ross aims to ensure that our clients remain happy whilst also providing support to the Sales Team where required. Although previously working in Business Development in the Industrial Rope Access Industry (Yes that does exist. And No he didn’t do any abseiling himself.) Ross decided that he would remain on terra firma and move into the relative safety of the IT Industry! In his spare time, he enjoys playing the guitar and has recently joined a gym which he thinks is rather overdue!
KITTIE STORY - Office Manager
Having graduated with a degree in modern drama, Kittie realised that her true calling was Office Management, otters and caffeine.
MATT MCKAY - Account Manager
Matt has a varied history. He started out as one of only three Britons to qualify for the world championship Paint drying contest, where he came a distinguished fourth. After the sport was disbanded Matt spent a few years looking for a new hobby before he discovered ultimate baldness. He is now the Nutbourne champion of this. Well done Matt.
JADE SESSEGNON - Bookkeeper
Jade has recently joined the Nutbourne team as number 1 number crunching Book-keeper. With her meticulous attention to detail, nothing financial is able to escape the eyes of Jade!
LAURI MATIES - Tech Sales Associate
Lauri, or Laurientiantia as he likes to be known was named by his parents when they were going through their Tolkein Elvish stage. He was named after one of the creators and resolvers of the war of middle earth and as such has always wanted to resolve problems himself. That’s why he joined Nutbourne. That and he’s an intern and needed the money.
LEE SWALLOW - Onsite Coordinator
Being “best on computers” in the company he worked for 20 years ago lead Lee to a career in IT and Nutbourne are happy to have his experience and skills on board in the Support team.In his spare time you will usually find him in some far-flung outpost watching Leyton Orient attempt to play football.
ED OSBORNE - Technical Team Lead
Ed joined Nutbourne in 2020, bringing a glorious 10 years of IT experience with him, as well as a BSc (Hons) in Computer Science. He is an essential part of the team and is constantly trying to motivate our staff to keep active! He’s a boxing and fitness enthusiast, he also talks about music…a lot.
ROBERTO CAPOTOSTI - Senior Support Engineer
Roberto is from Gardone Val Trompia in Italy, and has brought his vast IT experience and talents to Nutbourne since September 2018. He’s worked on the GNU project and Lego MindStorm. In his spare time he enjoys Dungeons and Dragons, Netrunner and World of Warcraft.
QASIM HANIF - Support Engineer
Qasim likes football and burgers. Qasim doesn’t like writing descriptions of himself. We like him though, and he is a valued member of the team.
ADNAAN SHAIKH - Associate Support Engineer
Having gained a great passion for IT, Adnaan is heavily interested interested in Cloud computing and has long-term goals that relate to it. In his free-time, he enjoys travelling and likes learning and experiencing new things everyday.
ANDREW LUCAS - Projects Engineer
Andrew is the fastest man alive. He likes computers, eats the same thing everyday and can be confirmed as the most valuable asset to Nutbourne.
Nestor Lascano - Onsite Engineer
ANTHONY TRAN - Associate Onsite Engineer
With over 10 years in the IT industry in multiple sectors, Anthony brings a wealth of experience to the Support Team and immediately made an impact on the desk. Anthony is our champion pool player, and enjoys daily matches.
DENIS ZEMA - Senior Support Analyst
It’s hard to imagine Nutbourne without Denis, but a little known fact was it nearly wasn’t to be. Denis originally applied for another role at the end of 2018 but did not match the role criteria, he did however leave an impression on his interviewers. A few months later when Nutbourne were forming the dispatch role we realised Denis was a perfect match for the role – the rest is history. The moral of the story is, if at first you don’t succeed, leave a positive impact on your interviewer! Denis has worked his way up from our Dispatcher team and is now a vital member of our Analyst team.
JONATHAN DARG - Senior Support Analyst
With 5 years experience in IT Support under his belt, Jonathan brings a very strong skillset to the Analyst team. He is a huge Formula 1 fan, loves football and can answer any question you can think of (please, do test him) on Daft Punk!
HAMZA SYED - Support Analyst
After graduating with a BA in Business Management, Hamza began his career in the IT Industry in a very similar role before joining Nutbourne in early 2019. He can’t wait to see what the future of IT looks like and is excited to take the next step in his career. He has a keen interest in classic cars, modern architecture and good food! Hamza truly believes that there is no other industry he would want to work in, he is always positive, passionate, and a joy to have in the office.
SULMAN MALIK - Support Analyst
Sulman enjoys extreme sports such as Bungee Jumping, Sky Diving and Snowboarding! Due to aforementioned activities he has broken 12 bones! We hope that Nutbourne has provided a much safer (and equally as exhilarating…) environment for him to begin his IT career in. He also loves travelling, horror movies and video games.
MAHFUZ TALUKDER - Support Analyst
Mahfuz graduated with a BSc in Biological Sciences but soon realised that he didn’t want to work in a lab for the rest of his life. Life, he felt, was best enjoyed in the company of others- where you laugh, you learn, you grow and help others grow. Mahfuz places a great deal of value on good manners, sincerity and positive reinforcement and enjoys learning new skills and discussing different viewpoints on a whole host of topics. Mahfuz believes IT to be the field of the future and feels that Nutbourne is the perfect forward-thinking company to begin his journey. With ambitions as high as his smile is wide, even the phrase “the sky is the limit” does not sufficiently cover the things he wishes to achieve.
JOSH DOLPHIN - Associate Support Analyst
Josh knows everything there is to know about films (go on, test him…) and loves to experience them on The Big Screen! He is incredibly organised which makes him the perfect addition to our Service Desk Dispatch Team. He’s an adrenaline junkie, so he’ll always say yes to a bungee jump or sky dive (maybe don’t test that one, we like having him around!)
AMY LEE - Service Desk Dispatcher
Amy brings to Nutbourne a mixed bag of life experience. Before deciding that IT was her chosen career path she worked as an English teacher in Austria, achieved her plumbing qualifications and worked in customer service in catering for, and I quote, “a bajillion years”. She loves hiking, travelling, video games and is an excellent baker. We are so happy to have Amy in our team!
SUMIT NAVINCHANDRA - Service Desk Dispatcher
Sumit has a BSc in Computer Networks, and brings to the team an astounding 9 years of customer service experience. He enjoys Cricket, Football and keeping up with the latest high tech gadgets!
TOM HOLMES - Freelance Wordsmith and Friend of the Family
Tom is a freelance journalist and writer. In more than 10 years in the profession, he has edited magazines, interviewed 300+ C-level execs, researched and written white papers and briefing documents, and gotten to grips with subjects as diverse as marine procurement, logistics and tech – which is how he can to write for Nutbourne.Away from work, Tom has been known to moonlight as a gardener (he has an RHS certificate!) write creative non-fiction and indulge in philosophy. Right now he is training gymnastic strength and practising martial arts (Bruce Lee style) – both of which are good for the soul!